17+ years · 500++ clients across Canada, USA, Dubai · Call (604) 632-4959
FAQ

Common questions, straight answers.

What does full-service digital marketing cost?

Starter $2,498/mo, Growth $4,498/mo, plus performance-aligned Growth Partner. Ad spend is separate.

Do you really work performance-only?

Yes — through our Growth Partner Program for businesses at $1M+ ready for aggressive growth. Application required, limited spots.

Do you only work with Burnaby businesses?

Burnaby Agency is focused on Burnaby, but our parent network has clients across Canada, the USA, and Dubai. We bring all that experience to every Burnaby engagement.

How long until I see results?

Paid ads: 7-14 days. SEO: 60-90 days for local-pack movement. Most clients hit 3× lead growth within 90 days.

Will you help with business startup or selling/exiting my business?

Yes — both are core services. Business Startup (A to Z) and Business Sale & Exit Planning. Led by Ali Sedighi (MBA) and the senior consulting team.

Who actually does the work?

Senior strategists, performance marketers, designers, engineers — not offshore juniors. Direct founder + senior strategist access.

Can I cancel anytime?

Yes — month-to-month, 30-day notice. We never use long-term contracts. We earn your business every month.

Do I own my website, ad accounts, tracking?

Yes — fully. Your Google Ads, Meta Business, Analytics, domain, code stay in your name. Always.

What's the difference between this and your sister agencies (HVAC.Agency, etc.)?

Sister agencies are vertical-specific (HVAC, real estate, trades, etc.). Burnaby Agency is city-specific — we serve every vertical in Burnaby. Same senior team, different focus.

How do I know if it's working?

Revenue and booked customers — not impressions or clicks. Every campaign tracks back to dollars via call tracking, offline conversion import, and CRM integration.

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